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Cancellations & Refunds
Cancellations & Refunds

FAQs about cancellations and refunds

Updated over 3 months ago

Please do not hesitate to reach out to Ekho support at [email protected] or call us 302-540-0294 if you have questions not answered below.

Can I cancel my order?

To request a cancellation and/or refund, contact Ekho at [email protected]. Please note, for financed orders, refunds are no longer permissible after a financing offer is accepted. For all other orders, refunds are no longer permissible after the Ekho Purchase Agreement is signed.

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