Please do not hesitate to reach out to Ekho support at [email protected] if you have questions not answered below.
Payment Methods
You can pay for your vehicle in several ways at checkout. The options available to you depend on your vehicle and the dealer or brand you're buying from — you'll see exactly which methods are available during checkout.
Financing — Apply once and compare offers from multiple lending partners, then sign and pay your down payment online. Learn about financing
Credit or debit card — Pay instantly with Visa, Mastercard, American Express, or Discover. Paying by card
ACH / bank transfer — Pay directly from your US bank account with no transaction fees. This is also the method used for down payments on financed purchases. Paying by ACH
Buy Now, Pay Later (Klarna) — Split your purchase into installments with a quick approval. Available for select dealers and brands. About Buy Now, Pay Later
Cryptocurrency — Pay your full balance with crypto through Stripe. Available for select dealers and brands. Paying with crypto
If you aren't approved for financing or don't want to proceed with an offer, you can always pay by card or ACH instead.
Troubleshooting & FAQ
Why is my card payment failing?
Why is my card payment failing?
There can be many reasons leading to a failed payment, including insufficient funds, security measures of your banking institution, etc. As a first step, please contact your banking institution to help troubleshoot. If payment still fails after reaching out to your bank, please contact Ekho's support team and we'll assist you.
How long does it take for my bank transfer to process?
How long does it take for my bank transfer to process?
Bank transfers typically take 1-3 business days to process and for Ekho to receive.
How do I validate the bank transfer via micro-deposit?
How do I validate the bank transfer via micro-deposit?
If you choose to validate your bank account via micro-deposit, you will receive an email titled 'Verify your bank account for Ekho Dealer LLC' with instructions. The micro-deposit sent to your account will include a 4 digit code you must input in the link included in the aforementioned email.
Why is the total price at checkout different from what I was charged?
Why is the total price at checkout different from what I was charged?
The sales tax and registration fees shown at checkout are very close estimates, but aren't exact. The sales tax and registration amounts are calculated after you place the order and can vary slightly from estimates shown. If you have any questions or concerns, please reach out to Ekho support.