Please do not hesitate to reach out to Ekho support at [email protected] or call us 302-540-0294 if you have questions not answered below.
Is a license (i.e. motorcycle, permit, etc.) required to order this vehicle?
Is a license (i.e. motorcycle, permit, etc.) required to order this vehicle?
Licensure requirements vary by state and can impact your ability to secure insurance or title and register your vehicle. Please reach out to Ekho support or contact your state’s DMV for help.
Is insurance required to ride my vehicle?
Is insurance required to ride my vehicle?
Insurance requirements vary by state. If you are financing a road-legal vehicle, proof of insurance is required. If you are not financing, proof of insurance may be required to title and register your vehicle. If insurance is required for your order, you will not be able to skip the insurance section in the buyer portal.
Why am I blocked in my insurance section?
Why am I blocked in my insurance section?
In order to secure an insurance policy, carriers require the VIN of your vehicle. If you are blocked on the insurance section, Ekho is waiting for the VIN to be assigned by the manufacturer. As soon as the VIN has been assigned, you will receive an email to continue within the insurance section.
How do I secure an insurance policy for my vehicle?
How do I secure an insurance policy for my vehicle?
In the buyer portal, carriers that Ekho has confirmed offer policies covering your vehicle will be listed. Ekho will also list specific state and lender defined policy requirements such as the max deductible and lienholder information, if applicable. If you are having trouble securing an insurance policy from a carrier, please do not hesitate to reach out to Ekho support.
When should I set the effective date of my insurance policy?
When should I set the effective date of my insurance policy?
The requirements will vary by state. Please reference the requirements listed in the buyer portal. If you have any questions, please contact Ekho support.