Skip to main content
All CollectionsFAQs
Ekho & Technical Issues
Ekho & Technical Issues

FAQs about Ekho and technical issues

Updated over 3 months ago

Please do not hesitate to reach out to Ekho support at [email protected] or call us 302-540-0294 if you have questions not answered below.

Ekho

Who is Ekho?

Ekho is a sales platform that partners with vehicle manufacturers to facilitate vehicle payments, financing, insurance, & titling & registration.

How can I contact Ekho support?

Ekho can be contacted via email at [email protected], via phone call at 302-540-0294, or via the live chat available at checkout and in the buyer portal.


Technical Issues

Why can’t I sign back into my buyer portal?

Please ensure you are inputting the same email address used at checkout. For security reasons, you must log in using the one-time link sent to your email address. Please do not hesitate to reach out to Ekho support who can help troubleshoot if issues persist.

How can I cancel a duplicate order?

Please reach out to Ekho support to cancel a duplicate placed order.

Did this answer your question?