Please do not hesitate to reach out to Ekho support at [email protected] if you have questions not answered below.
When will I receive my temporary tag?
When will I receive my temporary tag?
For all road-legal vehicles, Ekho will email you a digital copy of your temporary registration tag once your vehicle is shipped or nearing delivery. In addition, a physical copy of the temporary tag will be mailed to you via UPS with tracking information provided.
How long is my temporary tag valid?
How long is my temporary tag valid?
Depending on the issuing state, temporary tags are typically valid for 30-90 days from the date of issuance. The expiration date is printed on the tag itself.
I received my vehicle but haven't received my temporary tag. What should I do?
I received my vehicle but haven't received my temporary tag. What should I do?
If your vehicle has been delivered and you have not received a temporary tag, please reach out to the Ekho team and we will issue and send your temporary tag promptly.
My temporary tag is expiring and I still don't have permanent plates. What should I do?
My temporary tag is expiring and I still don't have permanent plates. What should I do?
If your temporary tag is nearing expiration and you haven't received your permanent plates, please contact Ekho support. We can check the status of your titling and registration with the DMV and, if eligible, issue a replacement temporary tag.
Can I ride/drive my vehicle with only a temporary tag?
Can I ride/drive my vehicle with only a temporary tag?
Yes. Your temporary registration tag serves as valid proof of registration while your permanent plates are being processed. It is legal to operate your vehicle with the temporary tag displayed. If you are stopped by law enforcement, the temporary tag along with your proof of insurance should be sufficient. If you need written confirmation of your tag's validity, please contact Ekho support.
Is my temporary tag valid in states other than where it was issued?
Is my temporary tag valid in states other than where it was issued?
Temporary tags issued by Ekho are generally recognized across states while your permanent registration is being processed. However, if you encounter issues or are stopped by law enforcement, please contact Ekho support and we can provide confirmation of your registration status.
Where should I display my temporary tag?
Where should I display my temporary tag?
Display the temporary tag in a visible location on your vehicle where a license plate would normally go. For motorcycles, you can attach or secure it near the rear of the vehicle. Ensure it is legible and not obscured.
When will I receive my permanent plates?
When will I receive my permanent plates?
After Ekho submits your titling and registration paperwork, the DMV typically takes 4–6 weeks to process. Your permanent plates and registration documents will be mailed directly to you by the DMV. Processing times vary by state and can occasionally take longer. Contact Ekho support for a status update on your specific order.