Please do not hesitate to reach out to Ekho support at [email protected] if you have questions not answered below.
Financing Options
Who is your financing partner?
Who is your financing partner?
Ekho works with multiple lenders, and the lender we process your deal with will depend on your vehicle type and which subset of our lending partners can finance it.
Can I secure other financing through different institutions?
Can I secure other financing through different institutions?
Customers can secure outside financing through institutions like their personal bank, local credit union, or any other financial institution. In the case that you choose to move forward with this option, you will be required to complete the purchase using credit card or ACH and work the lender separately outside of the Ekho platform. Please note, Ekho does not include third-party lenders on titles.
What are my options if I am rejected or not satisfied with my financing offer?
What are my options if I am rejected or not satisfied with my financing offer?
In the case that you do not receive an offer or do not wish to proceed with the offers provided, we offer a few options. First, you can pay the full balance via card/ACH. If you'd prefer to move forward with a financing solution, you can use Klarna for qualifying purchases or reach out to the Ekho team to add a co-applicant to your financing application. Alternatively, you can also secure third-party financing through a personal bank or local credit union.
Payments & Down Payment
How do I apply my down payment after being approved for financing?
How do I apply my down payment after being approved for financing?
After accepting your finance offer, the down payment amount will be collected through the buyer portal. You will be required to use ACH to complete this payment using a US bank account. The remaining balance will be financed through the lender.
How can I begin my monthly payments?
How can I begin my monthly payments?
The lender will directly reach out to you with instructions on how to set up monthly payments.
Is there a penalty for early payoff?
Is there a penalty for early payoff?
Early payoff terms depend on your specific lender and loan agreement. Please contact your lender directly to inquire about early payoff options and any associated fees.
Financing & Insurance
Does insurance need to be secured before I can complete my financed purchase?
Does insurance need to be secured before I can complete my financed purchase?
Yes. If you are financing a road-legal vehicle, proof of insurance is required before the deal can be finalized. The insurance section of the buyer portal will provide the specific requirements, including the lender's lienholder information and maximum deductible requirements.
What is proof of lien, and why is it needed?
What is proof of lien, and why is it needed?
When you finance a vehicle, the lender is listed as a lienholder on the title. Some lenders require proof of lien documentation to be submitted as part of the titling process. If this is needed for your order, Ekho will notify you and provide instructions.