Overview
There are two ways to secure a vehicle without completing the full purchase immediately:
Reservations let you hold an in-stock vehicle with a deposit and complete your online order whenever you're ready (typically within a few weeks).
Pre-Orders let you secure vehicles not currently in stock — either custom vehicles being made to order or vehicles that haven't arrived from the OEM yet. You'll complete your purchase once the vehicle is ready.
Note: Reservations and pre-orders are not available for all vehicles. Availability depends on the specific vehicle and seller.
Reservations
A reservation lets you secure an in-stock vehicle by paying a deposit, with the flexibility to complete the full purchase when you're ready.
⚠ Warning: Deposits may be refundable or non-refundable. Always check the refund terms before placing your reservation.
How It Works
Reservations are for vehicles currently available, not vehicles being made to order
Pay a deposit amount instead of the full purchase price
The vehicle is held for you (typically a few weeks)
You can finish your online order whenever you're ready — you're not blocked from completing the transaction
When you're ready, your deposit is credited toward the total
Refund terms (refundable, non-refundable, or partially refundable) are displayed before you place your reservation
How to Place a Reservation
Select Reserve with Deposit
During checkout, choose "Reserve with Deposit" as your payment option. You'll see the deposit amount required for this vehicle.Pay Deposit
Complete payment for the deposit amount. Your reservation is confirmed and the vehicle is held for you.Convert When Ready
When you're ready, complete full checkout to convert to an order. Your deposit is automatically applied to the total.
Pre-Orders
A pre-order lets you order vehicles that are not currently in stock — either because they haven't come from the OEM yet or because they're being made to order.
⚠ Warning: Pre-order deposits may be refundable or non-refundable. Always check the refund terms before placing your pre-order.
Key differences from reservations
For vehicles not yet received from the OEM, customized vehicles being made to order, or vehicles in production but not yet available
You may be blocked from fully completing checkout until the vehicle is ready
Longer timelines (weeks to months)
Configuration is locked at pre-order placement
Secures priority placement in the delivery queue
How to Place a Pre-Order
Select Pre-Order Vehicle
Choose a vehicle model that's available for pre-order. Pre-order vehicles are clearly marked as custom, upcoming, or available for pre-order.Configure and Lock
Carefully configure your vehicle — changes may be limited after pre-ordering. Review all selections thoroughly before proceeding.Complete Pre-Order
Place your pre-order and pay the deposit to secure your priority placement. You'll receive confirmation with estimated timeline information.
Troubleshooting & FAQ
How is a pre-order different from a reservation?
How is a pre-order different from a reservation?
Pre-Order: For vehicles not currently in stock (haven't arrived from OEM or being made to order). May be blocked from completing full transaction until vehicle is ready. Longer timelines (weeks to months).
Reservation: For vehicles already in stock. Can complete your online order whenever you're ready. Shorter hold periods (typically a few weeks).
Can I change my configuration after pre-ordering?
Can I change my configuration after pre-ordering?
Configuration changes are typically very limited or unavailable after placing a pre-order. This is because your pre-order secures a specific build slot in the production queue. Review all options carefully before completing your pre-order.
Why can't I complete my pre-order purchase immediately?
Why can't I complete my pre-order purchase immediately?
Pre-orders may block you from fully completing checkout to prevent issues like financing approvals timing out before the vehicle is ready. You'll be notified when the vehicle arrives or is produced, and you can then complete your purchase.
What payment methods can I use for the pre-order deposit?
What payment methods can I use for the pre-order deposit?
Pre-order deposits can be paid with credit or debit card only.
What payment methods can I use when converting my pre-order?
What payment methods can I use when converting my pre-order?
When converting your pre-order to a full order, you can pay the remaining balance with credit or debit card, bank transfer (ACH), Buy now, pay later (Klarna — not available for titled vehicles), or financing through Ekho. Available payment options depend on what's configured for your specific vehicle and order.